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Ski Royale - Questions . . tel: 0870 011 1718 |
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Pre-booking ■ How far are the ski lifts from the chalet? ■ Is there a reduction if 3 or 4 share a room? ■ Is there a single room supplement? ■ Do you have a brochure you can send? ■ Do you cater for children? Is there a Creche in resort? ■ Can I hold a room while I look at flights or confirm with friends? After-booking ■ I am just about to book flights, which airports do you pick up from? ■ Who will meet us at the airport? ■ What happens if we arrive and no one is at the airport to meet us? ■ Do you have specific transfer times? ■ I need ski's and boots, who should I hire from? ■ How much are the ski passes? ■ How do we organise our ski passes? Do we need a photograph? ■ I need ski lessons, who should I book with, ■ At what age can the children be booked into ski school? ■ Can the chef cater for dietary requirements? ■ Do I need a full area ski pass if I am a beginner? ■ I am a first time skier what should i bring? ■ I need Ski Insurance, can i obtain some from you? ■ What time can we check in and what time do we need to check out? ■ We are driving, do you have directions to the chalet? ■ Can we hire ski clothing in resort? Our friendly and knowledgeable office staff are always on hand to answer any other questions that you may have. ■ Will there be snow? The ski lifts open around the middle of December and we are still skiing well into April, most of the slopes in Megeve are on pastureland so we can be skiing on 30 centimetres of snow for example and have fantastic coverage, whereas double the amount of snow is needed to cover rocks and stones in the higher resorts. Megeve is also very sheltered, keeps it's snow for longer and is not skied out as quickly as larger resorts. We can still be skiing Fresh powder days after it has fallen. For peace of mind there are also 487 snow cannons in resort to keep pistes open throughout the season.
■ What is ski hosting? We provide a ski hosting service, which is free. This service is really to familiarise you with the resort and to save you the time of keep looking at piste maps, we have 3 ski guides and tend to have a slower, medium and faster group. We guide on Monday, Tuesday, Thursday and Friday mornings until 12.30 when we will meet in the same restaurant for lunch.
■ How far are the ski lifts from the chalet? The nearest ski lift from Les Cimes and Chalet Ryokan is the Chamois lift in the centre of town, approx a 5 minute walk from Les Cimes, the free ski bus is just a 2 minute walk away. For Chalet Ryokan and Jaillet the walk is a few minutes longer, a drop off service is available. The nearest lift to La Fruitiere is the Mont d'Arbois lift station, a 12 minute walk or 2 minutes on the ski bus. We operate a drop off service to the ski lifts each morning.
■ Is there a reduction if 3 or 4 share a room? Yes there is a reduction of £30 per person sharing a room at Les Cimes. ■ Is there a single room supplement? Yes, there is a 40% single room supplement at Les Cimes, unfortunately we don't have any single rooms, accommodation will be in a twin or double room.
■ Do you have a brochure you can send? We no longer have a printed brochure as there is much more information on the website, we do have an online brochure, click here to view
■ Do you cater for children? Is there a Creche in resort? We cater for children in our chalets, the chef can provide a different menu and children can eat at an earlier time, however we do not provide a creche service. There is a creche in Megeve that caters for children aged 2 and upwards and the ESF have a creche on the slopes for 3 to 5 year olds.
■ Can I hold a room while I look at flights or confirm with friends? We will hold rooms for you for 3 days, we will then automatically take the rooms off hold so please keep in contact with us if you would like the rooms held for a longer period. After-booking ■ I am just about to book flights, which airports do you pick up from? We only operate a pick up service from Geneva airport which is just an hour from Megeve ■ Who will meet us at the airport? One of our drivers will meet you on your arrival at Geneva ■ What happens if we arrive and no one is at the airport to meet us? Just wait by the information desk, our driver may have been held up in traffic alternatively call us on 00 33 450 21 11 13 ■ Do you have specific transfer times? No. We meet all flights, you just need to let us know your arrival times. However, if there are two flights arriving within 30 minutes of each other then we will wait for that flight.
■ I need ski's and boots, who should I hire from? We use one of the local ski shops a few minutes walk from the chalet where our guests receive a discount, we tend to organise equipment hire once you arrive in resort.
■ How much are the ski passes? A 6 day adult pass is 169 euros and children's pass 136 euros. A 4 day adult pass is 125 euros and a 3 day adult pass 100 euros. Click here for a full price list.
■ How do we organise our ski passes? Do we need a photograph? We will automatically pre-order passes for you the week prior to your holiday so they are ready for you on arrival, if you wish to purchase your own please let us know beforehand. Payment to be made in cash in resort as we pay cash for the passes. If we pre-order your passes we do not require photographs, if you purchase them yourselves, you will need a photograph.
■ I need ski lessons, who should I book with? should I book in advance? We work closely with the ESF who have a number of excellent British and French Instructors, prices start at 37 euros for a 1 hr private lesson for up to 2 persons. Click here for the ESF website and to book on-line.
■ At what age can the children be booked into ski school? Children can be booked into ski school from 5 years old, if the children are younger the French ESF ski school run a creche called the Piou Piou Club for children aged 3 - 5 years which will be on snow. More details can be found at http://www.megeve-ski.com/eng/accueileng.htm ■ Can the chef cater for dietary requirements? Yes our chef can cater for any dietary requirements. ■ Do I need a full area ski pass if I am a beginner? No, you can buy a debutants pass which covers the lower slopes, the cost is approx 12 euros for the day. ■ I am a first time skier what should i bring? Jacket & Salopettes, Short or long T-shirts or thermal wear under ski clothing, Ski Socks, gloves and hat, Sun block and Lip Salve, Ski Goggles or Sunglasses, Insurance documents.
■ I am a non skier what is there for me to do? There is a large sports centre in Megeve with a swimming pool, sauna and gym, an indoor and outdoor ice rink, a local market every Friday, lots of scenic walks, free access on the ski buses to enable you to meet friends for lunch, scenic flights over Mont Blanc, access to the telecabines to meet friends for lunch on the mountain plus lots of designer shops and splendid restaurants.
■ I need Ski Insurance, can i obtain some from you? It is very important to have adequate ski insurance cover for any holiday that you take, If you don't have your own cover click here to obtain an on-line quote. ■ When is the balance due? The balance is due 8 weeks before your holiday, we will send a reminder by email before it is due ■ What time can we check in and what time do we need to check out? You can check in at anytime, if you arrive early and the room is not ready and you want to get skiing straight away we will give you a room to change in. Check out is 10.00am, if you are skiing on your last day we will leave one room available so that you can shower room on your return from the slopes.
■ We are driving, do you have directions to the chalet? Yes follow this link for directions to Les Cimes ■ Can we hire ski clothing in resort? Unfortunately there is nowhere in resort to hire clothing, if you are a first time skier we recommend you borrow from friends, have a look on e-bay or in TK-Maxx. Swim suit, camera, camcorder, personal games, DVD's or ipod |
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Ski Royale Holidays, Megeve tel: 0870 011 1718 Copyright © 2006 [Ski Royale]. All rights reserved