Booking a Ski holiday - your questions answered. Tel + 44 8450 758 228

The ski lifts open around the middle of December and we are still skiing well into April, the slopes in Megeve are on a base of grass, No rocks, and a light dusting of snow is enough to open the resort. Megeve is also very sheltered, keeps it's snow for longer and is not skied out as quickly as larger resorts. We can still be skiing Fresh powder days after it has fallen. For peace of mind there are also 647 snow cannons in resort to keep pistes open throughout the season.

■ What is ski hosting?

We provide a ski hosting service, which is free. This service is really to familiarise you with the resort and to save you the time of looking at a piste map, we have 3 ski guides whom attend a pre-season training course so you can be sure you are in safe hands. We have a slower, medium and faster group and guide on Monday, Tuesday, Thursday and Friday mornings until 12.30 when we will meet in the same restaurant for lunch. (Guiding days may differ over the Christmas and New Year period).

■ How far are the ski lifts from the chalet?

The nearest ski lift from Les Cimes is the Chamois lift in the centre of town, a 5 minute walk in ski boots. The free ski bus is just a 2 minute walk away. The nearest lift to La Fruitiere and Chalet Megeve is the Mont d'Arbois lift station, a 12 minute walk or 2 minutes on the ski bus. We operate a drop off service to the ski lifts each morning from La Fruitiere and Chalet Megeve.

■ Is there a reduction if 3 or 4 share a room?

Yes there is a reduction of £30 per person sharing a room at Les Cimes. La Fruitiere and Chalet Megeve are sold on a chalet basis and are not subject to room share reductions.

■ Is there a single room supplement?

Yes, there is a 60% single room supplement at Les Cimes, unfortunately we don't have any single rooms which means that the accommodation will be in a twin or double room.

■ Do you have a brochure you can send?

We no longer have a printed brochure as there is much more information on the website, however we do have an online brochure, click here to view. We also have WebTV which shows video footage of the chalets.

■ Do you cater for children? Is there a Creche in resort?

Our chalets are all child friendly, our chefs provide a different menu and children can eat at an earlier time, however we do not provide a creche service. There is a creche at Mont d'Arbois for 1 - 3 year olds as well as a creche in the centre of Megeve, the ESF operate a creche on the slopes at the top of the Chamois lift for 3 to 5 year olds.

■ Can I hold a room while I look at flights or confirm with friends?

We will hold rooms for you for 3 days, we will then automatically take the rooms off hold so please keep in contact with us if you would like the rooms held for a longer period.

After-booking

■ I am just about to book flights, which airports do you pick up from?

We only operate a pick up service from Geneva airport which is an hour from Megeve.

■ Who will meet us at the airport?

One of our drivers or representatives will meet you on your arrival at Geneva, they will be holding a Ski Royale sign.

■ What happens if we arrive and no one is at the airport to meet us?

Please wait by the information desk, our driver may be held up in traffic, alternatively call us on + 33 450 21 11 13

■ Do you have specific transfer times?

No. We meet all flights, you just need to let us know your arrival times. However, if there are two flights arriving within 30 minutes of each other then we will wait for the second flight.

■ I need ski's and boots, who should I hire from?

We use one of the local ski shops a few minutes walk from the chalet where our guests receive a discount, you can either pre-book online or we can organise equipment hire once you arrive in resort. Either way the price is the same,

■ How much are the ski passes?

A 6 day adult pass is 180 euros and children's pass 144 euros. A 4 day adult pass is 132 euros and a 3 day adult pass 105 euros. Click here for a full price list.

■ How do we organise our ski passes? Do we need a photograph?

We will automatically pre-order passes for you the week prior to your holiday so they are ready for you on arrival, if you wish to purchase your own please let us know beforehand. Payment is to be made in cash in resort as we pay cash for the passes ourselves. If we pre-order your passes we do not require photographs, if you purchase them yourselves, you will need a photograph.

■ I need ski lessons, who should I book with? should I book in advance?

There are a number of excellent ski schools in Megeve, prices start at 40 euros for a 1 hr private lesson for up to 2 persons with the ESF French ski school and 46 euros an hour with the International ski school. During the peak holiday periods it is essential that you book in advance. Click here for a full list of ski schools and websites.

■ At what age can the children be booked into ski school?

Children can be booked into ski school from 5 years old, if the children are younger the French ESF ski school run a creche called the Piou Piou Club for children aged 3 - 5 years which will be on snow.

More details can be found at http://www.megeve-ski.com

■ Can the chef cater for dietary requirements?

Yes our chef can cater for any dietary requirements or food allergies.

■ Do I need a full area ski pass if I am a beginner?

No, you can buy a debutants pass which covers the lower slopes, the cost is approx 12 euros for the day.

■ I am a first time skier what should i bring?

Jacket & salopettes (ski trousers), short or long t-shirts or thermal wear under ski clothing, ski socks, gloves and hat, sun block and lip salve, ski goggles or sunglasses, insurance documents.

■ I am a non skier what is there for me to do?

There is a large sports centre in Megeve with a swimming pool, sauna and gym, an indoor and outdoor ice rink, a local market every Friday, lots of scenic walks, free access on the ski buses to enable you to meet skiing friends for lunch, scenic flights over Mont Blanc plus lots of designer shops and splendid restaurants.

■ I need Ski Insurance, can i obtain some from you?

It is essential that you have adequate ski insurance cover for any holiday that you take,

If you do not have your own cover we recommend that you click here for an on-line quote.

■ When is the balance due?

The balance is due 8 weeks before your holiday, we will send a reminder by email approximately 2 weeks before.

■ What time can we check in and what time do we need to check out?

You can check in at anytime, if you arrive early and the room is not ready and you want to get skiing straight away we will give you a room to change in. Check out is 10.00am, if you are skiing on your last day we will leave a room available so that you can shower and change on your return from the slopes.

■ We are driving, do you have directions to the chalet?

Yes follow this link for directions to Les Cimes.

■ Can we hire ski clothing in resort?

There is a ski shop in Megeve that hires clothing but it is very expensive. If you are a first time skier we recommend you borrow from friends, have a look on e-bay or buy from TK-Maxx.

■ What else should I bring?

Swim suit, camera, camcorder, personal games, DVD's or ipod.

home

Ski Royale holidays, Megeve tel: +44 8450 758 228 info@skiroyale.com follow us on